Please use our FAQ to see frequently asked questions about making a reservation for a rental car. Are you not able to find your answer? Please contact our staff and we are happy to assist you.
1. Am I fully insured if I rent a car at Lejebil.com?
Lejebil.com takes care of the insurance for your rental car. The following is always included:
- Theft protection
- Collision damage waiver
- Extended protection
- Local taxes
- Airport fees
Many countries we work with use a deductible. There will be no deductible charged for car rental in the USA. Contact us for more information about rates in the United States.
2. Why do I need a credit card if I want to rent a car?
In most countries you are obligated to have a valid credit card on your own name. This is for safety reasons and to pay for any extras regarding the rental car.
3. Is it possible to return the car at a different location?
In most cases it’s not a problem to return the car ar a different location. A drop-off fee will be charged at the drop-off location.
4. Are there any costs for cancellation?
You can cancel the rental car free of charge up to 48 hours before departure. If canceled within 48 hours before departure, the costs are 100% of the deposit.
5. What does ‘drop-off fee’ mean?
If you wish to choose a different location to return the care, an extra drop-off fee will be charged. It’s not possible to change the drop-off location in the USA, Canada and Economy cars in case of a one-way rental. Drop-off fee is not included on the voucher. There will be no additional drop-off fee for rentals in Florida or California.
6. Is it possible to add any extras to my reservation?
Yes it’s possible to add the following things to your car rental reservation at Lejebil.com:
- Child seat
- No-Risk warranty
- Redeem cancellation fee
7. What does excess mean?
Some insurances work with different rules for excess. In some cases this means that you are still liable for a certain amount of the damage costs.
8. Is it allowed to cross the border with the rental car?
These rules may vary for each country. You can find the specific conditions per country or contact us center for more information.
9. Do I need an international drivers license?
You’re always obligated to have a valid drivers license from the country of origin.
10. What is the minimum age to rent a car at Lejebil.com?
Minimum age is 21 years. All drivers must have a valid drivers license of the country of origin. Costs for drivers between 21-25 years old vary by country. These additional costs will be paid for locally.
11. How can I pay for my rental car at Lejebil.com?
We accept payments through Ideal, Credit Card and Paypal. After your reservation at lejebil.com you will need to pay a small amount in advance. When you pick-up your rental car at the location you will need to pay the rest of the total amount.